Flow · HVAC & Heating/Cooling

HVAC & Heating/Cooling RCS survey flow

A complete HVAC & Heating/Cooling RCS survey flow for post-job, technician & review surveys, with tap-to-answer buttons and follow-up questions.

A complete multi-step RCS survey

This flow shows the full survey a hvac & heating/cooling customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for HVAC & Heating/Cooling

All flows

9:41

Summit Climate

Business · RCS

Today

Hey {{first_name}}! Summit Climate here, we'd love your take in just two taps.

Job complete

How was your service, {{first_name}}?

Your AC tune-up is done. One tap tells us how your technician did today.

Add a commentTalk to us

All good

Glad to hear it 👍 How was the tune-up experience?

Rate it

The technician

Knowledgeable and tidy?

Rate it

The timing

On time and efficient?

Rate it

The comfort now

Home feeling better?

Excellent

Done ✅ Thanks for the feedback, {{first_name}}. We'll keep your home comfortable.

RCS message