Capture attendee feedback while it's fresh
Send interactive surveys over RCS the moment a session ends and attendees answer with a single tap, right in their inbox, so you collect far more responses than email ever could.
Branded, in-inbox surveys with one-tap star ratings beat email and SMS by a wide margin.
Star ratings, suggested-reply chips, and 1–5 scales mean no forms to load or links to click.
Watch scores, comments, and read receipts roll in as attendees tap, not days later.
It takes one tap. Rate the opening keynote and we'll use your feedback to shape tomorrow's sessions.
A sample Events & Conferences RCS survey, fully customizable.
How RCS surveys work for Events & Conferences
The post-event survey is where you learn whether an event actually worked — which sessions landed, whether the venue held up, if people would come back — and it's almost always the weakest link. The emailed survey arrives a day later and gets buried, the in-app prompt depends on an app nobody kept, and by the time anyone responds the details have faded. RCS surveys put the question inside the messaging app attendees already live in, from a verified sender that's unmistakably your event.
A post-event survey becomes a rich card with a one-tap star rating for the experience, a 1–5 "how likely are you to recommend this event?" scale, and suggested-reply chips for the highlights and the pain points ("speakers," "venue," "food," "check-in"). You can even survey in the moment — a quick "rate this session" card right after a talk ends, while reactions are honest. An open-ended box captures the rich quotes without forcing anyone to type.
The payoff is higher response rates than email surveys, feedback specific enough to fix the next event, and live analytics you can watch fill in before attendees have even left the parking lot.
Where it pays off
A one-tap "how was that talk?" card fires right after a session ends, capturing honest reactions instead of a faded memory a week later.
A 1–5 "would you recommend this event?" scale gives you a clean signal on whether the format is working, with an open-ended follow-up for the why.
Suggested-reply chips ("speakers," "venue," "food," "check-in") tell you what to keep and what to fix, in seconds rather than a long form.
Because it lands in the messaging app, the post-event survey gets answered while attendees are still on-site, and you watch results roll in live.
What you can launch
Survey templates in this pack
Sign up to use these survey templatesEvents & Conferences RCS surveys: common questions
- When is the best time to send an event survey over RCS?
- Send it while the experience is fresh — at the close of a session for in-the-moment ratings, and within the same day for an overall post-event survey. Because RCS lands in the messaging app rather than an inbox, responses come in fast, so timing it to the event itself materially lifts completion.
- Why do RCS event surveys beat email surveys on response rate?
- Attendees answer with a tap — a star rating, a 1–5 recommend scale, suggested-reply chips — right in the conversation, with no link to a form and no app to reopen. That one-tap, in-inbox experience drives response and completion rates well above a typical post-event email survey.
- Can attendees answer an event survey anonymously?
- Yes, if you configure it that way. Responses can roll up into aggregate reporting without being tied to a name, which tends to produce more candid feedback about speakers and logistics. State clearly in the message whether responses are anonymous.
- Do attendees need to download an app to take the survey?
- No. RCS renders in Google Messages on Android and the Messages app on iPhone with iOS 18, so the survey arrives in the same thread as a normal text. Attendees whose phones can't render RCS get an SMS fallback, and every send respects opt-in and STOP.
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