Build trust, one tap at a time
Send one-tap surveys over RCS from a verified fintech sender, so users rate onboarding and support in their inbox, no shady links, helping you measure trust and reduce the friction that drives drop-off.
A trusted, verified-sender survey beats email links users assume are scams.
Customer Effort surveys reveal where signup and verification stall.
Recommendation surveys give you a live read on user trust and loyalty.
You're verified and ready to go. One tap, from your verified Ledgerly account, tells us how onboarding felt.
A sample Crypto & Fintech RCS survey, fully customizable.
How RCS surveys work for Crypto & Fintech
Crypto and fintech users are the audience most trained to distrust unsolicited links and random shortcodes — which is exactly why a survey from one gets ignored or flagged as a scam. Yet this fast-moving category lives on user feedback: which feature to ship, where onboarding loses people, whether users would recommend you. RCS survey templates let a fintech ask from a verified, branded sender users recognize, which lifts survey response in a low-trust category, with one-tap answers right in the texting inbox.
A user-satisfaction survey lands as a tappable star rating after a key action; a recommend-score prompt offers a one-tap 1–5 scale; a feature-feedback survey asks the users who actually tried a release what they think; and an onboarding-experience survey catches where new users got stuck. Users answer in seconds, and you watch product signal arrive live.
The payoff is far higher response than email surveys, a branded sender that earns trust in a skeptical category, and real product feedback from the users who matter.
Where it pays off
A user-satisfaction survey lands as a tappable star rating after a key action.
A one-tap 1–5 prompt measures whether a user would recommend you.
A short survey asks the users who tried a release what they think.
A branded, verified sender lifts response in a category trained to distrust shortcodes.
What you can launch
Survey templates in this pack
Sign up to use these survey templatesCrypto & Fintech RCS surveys: common questions
- When should a crypto or fintech send a survey over RCS?
- Right after a meaningful action — completing onboarding, trying a new feature, or contacting support — while the experience is fresh. A tappable satisfaction or recommend-score survey sent in the moment gets far higher response than an email survey users never open.
- Why do RCS surveys beat email and SMS surveys in crypto?
- This audience distrusts random shortcodes and unsolicited links, so an SMS survey reads like a scam and an email survey gets ignored. RCS surveys come from a verified, branded sender users recognize, which lifts response, and one-tap star ratings and 1–5 scales push completion well past email.
- Can RCS surveys gather feature feedback?
- Yes. You can send a short feature-feedback survey only to the users who actually tried a release, with tappable answer buttons and an open-ended reply, so you hear from the people whose opinion matters most — fast, while it's fresh.
- What can a crypto or fintech field with these survey templates?
- User-satisfaction surveys, recommend-score prompts, feature-feedback surveys, onboarding-experience surveys, and post-support feedback — each a tappable, branded survey with live response analytics.
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