Flow · Pharmacies

Pharmacies RCS survey flow

A complete Pharmacies RCS survey flow for pickup, service & adherence surveys, with tap-to-answer buttons and follow-up questions.

A complete multi-step RCS survey

This flow shows the full survey a pharmacies customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Pharmacies

All flows

9:41

Wellspring Pharmacy

Business · RCS

Today

Hi {{first_name}} 👋 Wellspring Pharmacy has one quick question for you, take a look:

Your pickup

How was your pickup, {{first_name}}?

Thanks for stopping in. One tap tells us how the wait and service went today.

Add a commentTalk to us

All good

Great ✅ How easy was your pickup experience today?

Effort scale

Rate the effort

From very difficult to very easy.

Very easy

Done ✅ Thank you for the feedback, {{first_name}}. We'll keep your refills hassle-free.

RCS message