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RCS-Surveys
Flow · Lending & Mortgages

How was your closing, {{first_name}}?

A complete Lending & Mortgages survey, closing, effort & loan-officer surveys.

A complete multi-step RCS survey

This flow shows the full survey a lending & mortgages customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Lending & Mortgages
All flows
9:41
Keystone Lending
Business · RCS
Today
Hey {{first_name}}! Keystone Lending here, we'd love your take in just two taps.
Your loan
How was your closing, {{first_name}}?

Congrats, your loan is funded! One tap, from your verified lender, tells us how the process felt.

Add a commentTalk to us
All good
Great 🎉 How clear was the loan process for you?
Clarity scale
Rate the clarity

From very unclear to very clear.

Very clear
✅ Thank you, {{first_name}}! Your feedback helps us keep lending simple and clear.
RCS message