Flow · Hospitality & Hotels

Hospitality & Hotels RCS survey flow

A complete Hospitality & Hotels RCS survey flow for post-stay, mid-stay & amenity feedback surveys, with tap-to-answer buttons and follow-up questions.

A complete multi-step RCS survey

This flow shows the full survey a hospitality & hotels customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Hospitality & Hotels

All flows

9:41

Azure Hotels

Business · RCS

Today

Hey {{first_name}}! Azure Hotels here, we'd love your take in just two taps.

Your stay

How was your stay, {{first_name}}?

We'd love a quick rating. One tap tells us how the Ocean Suite measured up for your {{check_in}} stay.

Add a commentTalk to us

It was great

So glad to hear it ⏱️ How likely are you to recommend us to a friend?

Recommend scale

Score us 1 to 5

1 means not at all likely, 5 means extremely likely.

I'd say 4

Thank you ✅ A 4 means a lot, {{first_name}}. We can't wait to host you again.

RCS message