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RCS-Surveys
Flow · Grocery & Supermarkets

How was your order, {{first_name}}?

A complete Grocery & Supermarkets survey, pickup, freshness & store-experience surveys.

A complete multi-step RCS survey

This flow shows the full survey a grocery & supermarkets customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Grocery & Supermarkets
All flows
9:41
GreenCart Market
Business · RCS
Today
Hi {{first_name}} 👋 GreenCart Market has one quick question for you, take a look:
Your order
How was your order, {{first_name}}?

Thanks for shopping with us. One tap tells us how fresh and complete your order was.

Add a commentTalk to us
All good
Great 🛒 How was your pickup experience today?
Rate it
The freshness

Produce and items in great shape?

Rate it
The speed

Ready and quick to grab?

Rate it
The accuracy

Everything you ordered, correct?

Very fresh
Added to our notes ✅ Thanks for the feedback, {{first_name}}. See you next pickup.
RCS message