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RCS-Surveys
Flow · Cruise Lines

Cruise Lines RCS survey flow

A complete Cruise Lines RCS survey flow for onboard, excursion & post-cruise surveys, with tap-to-answer buttons and follow-up questions.

A complete multi-step RCS survey

This flow shows the full survey a cruise lines customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Cruise Lines
All flows
9:41
Azure Cruises
Business · RCS
Today
Hey {{first_name}}! Azure Cruises here, we'd love your take in just two taps.
Your cruise
How's your cruise so far, {{first_name}}?

Hope you're having a wonderful voyage 🚢 One tap tells us how the dining and service are.

Add a commentTalk to us
Amazing trip
So glad 🚢 What part of the voyage stood out most?
Best part
The excursions

The shore tours and stops.

Best part
The dining

The food and the service.

Best part
The onboard fun

Shows, pools, and activities.

The excursions
🚢 Thank you, {{first_name}}! Your feedback helps us plan even better voyages. Bon voyage!
RCS message