Flow · Coffee Shops & Cafes

Coffee Shops & Cafes RCS survey flow

A complete Coffee Shops & Cafes RCS survey flow for visit, drink & new-menu feedback surveys, with tap-to-answer buttons and follow-up questions.

A complete multi-step RCS survey

This flow shows the full survey a coffee shops & cafes customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How RCS surveys work for Coffee Shops & Cafes

All flows

9:41

Daybreak Coffee

Business · RCS

Today

Hi {{first_name}} 👋 it's Daybreak Coffee. Got 30 seconds to share some quick feedback?

Your visit

How was your latte, {{first_name}}?

Thanks for stopping in! One tap tells us how your oat latte hit the spot today.

Add a commentTalk to us

Loved it

Thanks ☕ What did you enjoy most this morning?

Best part

The coffee

Your oat latte, made just right.

Best part

The pastries

Fresh from this morning's bake.

Best part

The fast service

In and out without the wait.

The coffee

Yes ☕ Thanks for the feedback, {{first_name}}. We'll keep that latte perfect.

RCS message